Juridische Informatie
This is the Website of the Tower Bridge Exhibition
By using this website the User agrees to be bound by the "Terms
and Conditions of Use" and if the User purchases any goods or
services from the website agrees to be bound by the "General
Conditions of Sale" and any specific conditions set out.
Disclaimer
The Corporation of London is committed to the highest standard
and quality of information and every attempt has been made to
present up-to-date, accurate information.
However the Corporation gives no warranty as to the accuracy of
the information on this website and accepts no liability for any
loss damage or inconvenience caused as a result of reliance on such
information.
Although the Corporation takes all reasonable measures to ensure
that the information provided to it from third parties is accurate
and not defamatory or offensive it cannot control the content or
take responsibility for pages maintained by external providers or
linked pages.
Terms and Conditions of Use
Terms and conditions of use of the website of the Mayor and
Commonalty and Citizens of the City of London ("the Corporation of
London").
General
1. In accessing information from this website the User agrees to
be bound by these Terms and Conditions of Use as set out below.
2. This website contains proprietary notices and copyright
information, the terms of which the User agrees to observe and
follow.
Security
3. The User assumes full responsibility for the protection of
his computer system including computer hardware software and stored
data on his computer system including hardware software and stored
data of third parties who may access or be otherwise connected to
the User's computer system. The User will assume the responsibility
of ensuring that programs or other data downloaded or otherwise
received from this website are free from viruses, worms, Trojan
horses or other items of a destructive nature.
4. The Corporation will take reasonable steps to ensure that
data transmitted electronically to the Corporation via the site or
otherwise and stored by the Corporation is not accessed by
unauthorised third parties in accordance with the requirements of
the Data Protection Act
1998. The User accepts the risk that data transmitted
electronically to the Corporation via this website or otherwise may
be intercepted before reaching the Corporation or accessed from the
Corporation's data storage by third parties not authorised by the
Corporation and may be exploited unlawfully by such unauthorised
third parties.
5. The Corporation makes no representations as to the security
quality or propriety of any website which may be accessed through
this website and accepts no liability for the content or for any
loss or damage caused or alleged to have been caused by the use of
or reliance on information contained in such websites or goods or
services purchased therefrom. Connected websites accessed through
this website are independent websites over which the Corporation
does not exercise any control whether financial editorial or of any
other kind and are not in any way endorsed by the Corporation.
Errors
6. Information contained in this website may contain technical
inaccuracies or typographical mistakes. Information may be changed
or updated without notice and any queries relating to the
information including queries as to its currency and accuracy
should be addressed to the person or persons stipulated in the
Specific Conditions on the appropriate pages relevant to the goods
or services sought.
Warranty and Liability
7. All information made available from within this website is
provided "as is" for information purposes only and without warranty
of any kind either express or implied including but not limited to
any warranties as to non-infringement of rights merchantability or
fitness for a particular purpose.
8.1 The Corporation accepts no responsibility whatsoever for any
data corruption interception or delay or any inaccuracies or errors
that may occur and any liability in respect thereof is excluded to
the full extent permitted by Law.
8.2 In no circumstances will the Corporation be liable to the
User for any direct indirect consequential special or other damage
howsoever resulting from the use of this website or any other
website connected to the website by means of a hypertext link or
otherwise. This shall be the case whether such damage is caused by
transmission from this website (or a connected website) to the
User's computer system of viruses worms Trojan horses or other
destructive items corrupted data or data incompatible with the
User's computer system or of third parties' interception of or
access to data of whatever nature. "Data" includes (without
limitation) personal data and credit and payment card information
transmitted by the User electronically to the Corporation or
otherwise. Such damage shall include (without limitation) lost
profits interruption to business loss of the whole or any part of a
program or programs or any data howsoever stored whether saved on a
computer system or otherwise.
9. The Corporation accepts no liability whatsoever in connection
with the User's use of this website whether in contract tort,
negligence or breach of Statutory Duty or otherwise.
10. Nothing in these terms shall exclude the Corporation's
liability for death or personal injury arising from the negligence
of the Corporation its employees agents or contractors resulting
from the use of this website.
11. The Corporation publishes the images and information on this
website in good faith but accepts no liability for the accuracy or
decency thereof. The Corporation will use all reasonable endeavours
to ensure that all intellectual property rights are respected and
that the information and images are accurate and neither defamatory
or offensive.
Copyright
12.1 This website belongs in all respects to the
Corporation.
12.2 All intellectual property rights including copyright
Database Rights and First Publication Rights patents Registered
Trade Marks, know-how, intellectual or industrial property rights,
including format, art direction, look and feel and content
subsisting throughout the World shall rest in the Corporation of
London.
12.3 None of the data or content found on this website may be
reproduced published distributed posted or transferred modified or
linked to another website without the express written permission of
the Corporation of London. Any trade mark logo crest or other
identifiable emblem of the Corporation of London shall remain the
property of the Corporation at all times and no licence or right to
use any of the same shall be granted or implied in any way.
13. Users may not modify copy distribute transmit display
reproduce publish licence or create derivative works or sell any
information obtained from the website. Users may download
information or images for private non-commercial viewing purposes
only unless permitted for the purpose of making an offer
appropriate to the goods or services required.
Availability of Website
14. It is acknowledged by the User that it is not technically
possible for the Corporation to provide a completely fault free
service and the Corporation gives no guarantees or warranties
express or implied as to the quality or reliability of access to
this site.
15. The Corporation reserves the right to suspend or cancel this
site or otherwise refuse access to it immediately and without
notice for any reason including but not limited to maintenance
repair or updating at any time at its absolute discretion.
Enforcement
16. The failure by the Corporation to enforce any term or
condition hereof or of the Conditions of Sale shall not be deemed
as a waiver of the right to enforce such term or condition.
Jurisdiction
17. This website is situated in London England and all the terms
and conditions of use shall be governed by and construed in
accordance with the laws of England and Wales and subject to the
jurisdiction of the English Courts.
Contact
18. In the event of any queries about how to use the website,
please email us at
enquiries@towerbridge.org.uk.
Privacy and Data Protection Statement
This is the current Privacy and Data Protection Statement for
the Corporation of London website which came into effect on 11 June
2001 (for details of any changes or copies of any previous Privacy
Statement please email us at
enquiries@towerbridge.org.uk).
Policy and Personal Data
1. The Corporation will use all reasonable endeavours to ensure
that the User's privacy is protected. When the User registers with
the Corporation and places an order the Corporation will require to
know the name delivery address email address and telephone number.
This information allows the Corporation to fulfil the User's order
and notify the User of the status of the order. Details of payment
card numbers and expiry dates etc will be held on a secure server
by the Corporation's Payment Service Provider and to which the
Corporation does not have access.
2. The Corporation may ask the User to answer various general
questions about themselves including any areas in which the User is
interested so that information can be tailored to cover the areas
in which the Corporation believe the User might be interested for
future reference.
3. The Corporation would like to use the User's information for
the purpose of providing them with material about any special areas
of the Corporation which is believed may be of interest to the User
and for related marketing purposes. The Corporation will only
provide the User with this material if the User has ticked the
"opt-in" box on their Registration Form.
4. If at any time the User wishes to receive material about any
other Corporation areas which they currently do not receive or if
the User wishes to stop receiving any material the User may request
amendment or removal of their preferences by amending the "opt-in"
box on their Registration Form.
5. The personal data collected by the Corporation will be
evaluated periodically to determine whether it should continue to
hold such data. The User may notify the Corporation if they do not
wish data to be continually held by emailing us at
enquiries@towerbridge.org.uk.
6. The Corporation does not intend to export User data outside
the European Union and will only be storing the information
supplied together with details of the activities the User has
undertaken with the Corporation and mailings that have been
sent.
7. Whilst the Corporation does not sell, trade or rent the
User's personal data to others at present, it may choose to do so
in the future with trustworthy and specific third parties if the
User has consented to this use.
Statistics
8. The Corporation may provide aggregate statistics about
customers, sales, traffic patterns and related site information to
reputable third party vendors but these will not include any
personally identifying information.
Monitoring of User Traffic
9. The Corporation may monitor user traffic on an aggregate
basis in order to help it develop and improve the website for the
benefit of all users.
Security
10. Users are advised that the Internet is not a secure medium.
The Corporation will use reasonable endeavours to keep user
information confidential and store it on a secure server which is
password protected and hidden behind a firewall from the outside
world. Internal procedures cover the storage access and disclosure
of user information. The Corporation will not sell or pass user
information on to any third parties without first obtaining the
user's consent
Transmission of Data Outside the EU
11. Because the Internet infrastructure is global and it is not
possible to predict the routes that information sent over the
Internet will take, the information the User provides may be
transferred temporarily via a route which takes it outside the
European Economic Area as it passes between the User and the
Corporation. By submitting your information you consent to this
transfer.
Disclosure
12. The Corporation may disclose personal information if
required to do so by Law or in good faith believes it is required
to do so by any order of the Courts or other competent body or
agency or may do so to protect or defend the rights or property of
the Corporation or to protect the personal safety of the User's
employees or the public at large.
Links
13. The Corporation website has links to other websites which
will have different privacy trading and use policies and conditions
and the User should familiarise himself with the same.
Data Protection
14. The Corporation uses all reasonable endeavours to comply
with the Data Protection Act 1998 and the following principles:
(1) Personal data should be processed fairly and lawfully This
means that individuals should not be deceived or misled into
supplying information
(2) Data should only be obtained for a specified purpose and should
not be used for any other purpose
(3) Personal data should be adequate relevant and not excessive in
relation to its purpose
(4) Personal data should be accurate and up to date where
necessary
(5) Personal data should not be kept longer than is needed for its
intended purpose
(6) Personal data should be processed in accordance with the rights
of the individual which the information concerns
(7) Appropriate measures should be taken against unlawful
processing or destruction of records Computer systems should have
back up facilities and security provisions
(8) Personal data should not be transferred outside the European
Economic Area (the EU states plus Liechtenstein Iceland and
Norway)
For more information on the Data Protection Act, you can call
(UK) 01625 545 700 or visit the
Data Protection
website.
Cookies
A cookie is a small file which stores information that a website
puts on your hard disk so that it can remember something about you
at a later time. Typically, a cookie records your preferences when
using a particular site.
Cookies are only used in the sections of the site where you need
to log in, eg online payments (our navigation calls this area
'online services') and they are only stored for the duration of
your visit. You will require cookies to be enabled on your browser
to allow you to use this section of our web site.
We do not use them to collect personal information about you. If
you do not wish to receive cookies then you can set your web
browser to reject them. However, this will prevent your using our
'online services'.
General Conditions of Sale
General conditions of sale of the website of the Mayor and
Commonalty and Citizens of the City of London ("the Corporation of
London").
The General Conditions of Sale shall apply to any order for
goods or services from the Corporation of London by the Purchaser
made from this website. Specific conditions will apply to
individual goods or services and will be found on the appropriate
pages for transactions involving the specific goods or services
(the "Specific Conditions") Where any conflict exists between the
General Conditions of Sale and the Specific Conditions then the
Specific Conditions shall apply.
The Corporation will provide the goods upon the following
conditions of sale:
Offer and Acceptance
1. The Corporation invites you the User to view the goods and
services as displayed on the website.
2.1 If you wish to make a purchase of goods or services you
should complete the relevant details on the screen and offer the
stated price together with your payment card details.
2.2 To order goods or services online you must be registered on
this website.
3.1 The Corporation may at its option either accept or reject
your offer to purchase and pay for the goods or services
online.
3.2 If the Corporation rejects your offer to purchase online you
will be notified and/or advised of an alternative method of
purchase.
4.1 All orders are subject to availability.
4.2 The Corporation at its sole discretion reserves the right to
refuse any offer to purchase by any company or individual for
whatever reason.
Despatch
5.1 If the Corporation accepts your offer, it will use all
reasonable endeavours to prepare and despatch the goods within the
time scales set out in the appropriate Specific Conditions and if
not stated within a reasonable time. Please note that, as different
items may be supplied from different departments, despatch and
delivery times may vary.
(i) Delivery will be made by an external carrier by Recorded
Delivery in the UK or otherwise by air mail and the Corporation
cannot be held responsible for any delay caused by or resulting
from the actions of the external carrier.
(ii) The Corporation does not warrant that it can procure the
delivery of the goods within the stated time.
5.2 Where the Corporation is unable to deliver the goods
products or services for force majeure or stock supply reasons the
User acknowledges this and agrees to permit a further reasonable
time for delivery
Delivery Charges
6. The Corporation shall deliver the goods ordered to the
delivery address which you supply. Where goods have been ordered
from one or more departments, they may be despatched separately.
The Corporation will only charge for postage and packing for the
major or heaviest items.
Non-Disclosure
7. The Corporation shall not be required to disclose or explain
any acceptance or rejection of offers unless otherwise set out in
the Specific Conditions.
Payment
8.1 All payments will be in £ sterling inclusive of VAT and
other UK Taxes.
8.2 If the Corporation accepts your offer it shall take payment
in accordance with the prices set out on the appropriate pricing
schedule via your payment card from the details provided through an
encrypted Secure Server operated by an independent Payment Service
Provider approved by a number of the High Street Banks.
8.3 On acceptance of your offer to purchase a transaction
confirmation email will be sent which may be used for tax
purposes.
9. The Corporation will use all reasonable endeavours to protect
your payment card information via the secure server. However, any
losses incurred or sustained by you when you transmit information
by means of email or other Internet link shall be borne solely and
exclusively by you and in no event shall any such losses in whole
or in part be accepted by the Corporation. If you are using a
public computer, you should sign out when you have finished the
transaction.
Fraud
10. If you discover that goods or services have been ordered
using your payment card by someone not authorised to do so you
should:
(i) inform your payment card provider, the Police and the
Corporation of the unauthorised purchase as soon as you discover
it; and
(ii) co-operate with your payment card provider, the Police and
the Corporation in relation to the unauthorised use.
Liability and Force Majeure
11. Neither you nor the Corporation shall be liable to the other
in respect of loss damage or delay or any failure to deliver if the
cause of such loss etc. shall arise from any act of government or
other competent authority or any public utility of external postal
or courier services or Internet Service Provider flood storm
tempest or other freak of nature riot civil or commotion action of
hostile foreign state (whether or not a formal declaration of war
has been made given or received) fire explosion malicious damage
act of God or other force majeure occurrence which could not have
been avoided or mitigated by the application of due diligence or
foresight.
Copyright
12.1 All website design, text, graphics software source codes
and design rights and the selection of images etc on the website or
the arrangement thereof are the copyright of the Corporation.
Permission is granted to electronically copy and print in hard copy
portions of this site for the sole purpose of placing an order with
or providing information to the Corporation. Any other use of
materials on this site (including reproduction for purposes other
than those noted above and modification, distribution or
re-publication) is strictly prohibited.
12.2 Copyright and first publication rights including all other
intellectual propriety rights in all images displayed shall vest in
the Corporation or the acknowledged copyright owner.
12.3 Reproduction of any image is strictly prohibited unless
authorised in writing by the Corporation.
Jurisdiction
13. This Agreement is made in London England and shall be
governed and construed in accordance with the Laws of England and
Wales and shall be subject to the jurisdiction of the English
Courts.
Returns and Lost in Transit
14.1 The Corporation will replace at no extra cost any goods
which are found to be defective or damaged on delivery provided
that you notify the Corporation at the contact address specified on
your order confirmation, within 5 working days of the goods being
received. The Corporation will refund reasonable delivery charges
incurred in returning the defective or damaged goods in
question.
14.2 The Corporation will replace at no extra cost any goods
which are lost in transit and which the Corporation is satisfied
are lost provided that you notify the Corporation at the contact
address specified on your order confirmation within 30 days of the
original order being placed.
14.3 If for any reason you are unhappy with any or all of the
goods received, you may return any of them to the Corporation for
an exchange or a full refund provided that the goods are received
in original condition and original packaging by the Corporation at
the contact address specified on your order confirmation, within 5
working days of the goods being received by you.
14.4 Is it recommended that for your protection you use a
recorded delivery service when returning goods.
Cancellation
15. You may cancel an order at any point within one working day
of your original request by telephone to the contact details
specified on your order confirmation. You will be entitled to a
full refund provided that any goods that have been despatched prior
to cancellation are returned in original condition and packaging to
the contact address specified on your order confirmation.
Tracking Orders
16. You can track progress of your order by telephone to the
contact number specified on your order confirmation or on-line from
the point of original entry on this website. In all enquiries you
should quote the transaction reference allocated to your original
order. You will need your personal registration details to view the
status of your order online.
Miscellaneous
17. The Corporation provides this website and its content as
seen and makes no express representation or warranty of any kind
with respect to the website or its content.
18. The price and availability of goods products services
supplied via the website is subject to change without notice.
Details of current price and availability may be found in the
appropriate Specific Conditions.
19. The Corporation aims to provide goods and services of a
merchantable quality which are fit for their purpose and value for
money. These terms and conditions show how we aim to do this and do
not affect your statutory rights.
20.1 You will protect the Corporation's copyright and all other
intellectual property rights in the goods while they remain in your
care and control.
20.2 If you sell or transfer any of the goods or services
purchased you will notify any subsequent owner of the Corporation's
rights in the goods or services.
21. No variation in any of the terms of these conditions shall
be effective unless agreed in writing by the Corporation's
Comptroller and City Solicitor.
Should you have any queries regarding these notices please email
us at
enquiries@towerbridge.org.uk.