13th October 2016 • News
Tower Bridge Exhibition Accredited by Visit England Once Again
We are thrilled to announce that Tower Bridge Exhibition has once again been accredited through the Visitor Attraction Quality Assurance Scheme assessment.
The rating of 86% is based on meeting strict VAQAS criteria via a ‘mystery visitor’ exercise. These included: pre-arrival information such as telephone contact, online and print marketing materials; during the visit, taking into account our guides’ interaction with visitors; signage; cleanliness and even the forms of enticement to return. Well done to all at Tower Bridge!
Managed by VisitEngland, VAQAS is highly regarded throughout the tourism industry, initiating and shaping change to enhance customer experience at visitor attractions across England.