Bridge Lift Times: Wednesday 17 October at 18:00 | Wednesday 17 October at 18:45 | Wednesday 17 October at 22:00

Tower Bridge Exhibition

Cookies Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These small amounts of information are known as cookies.

What are cookies?

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your device. Some expire at the end of your website session; others remain on your device for slightly longer.

Cookies do not contain any personal information about you and cannot be used to identify you personally. You may safely turn off cookies on our web site without affecting how our web pages are displayed or function.
How are cookies used?

Cookies are used to improve our website and your experience when using it through, for example:

  • measuring how many people are using our web pages, so they can be made easier to use and there's enough capacity to ensure they are fast;
  • analysing data to help us understand how people interact with our web pages so we can make them better.

How does Tower Bridge website use cookies?

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features.

We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law.

Types of cookies

First party cookies

First party cookies are cookies placed by the specific website visited - the website displayed in the browser’s address bar. In our case that’s www.towerbridge.org.uk.

We use one cookie for the CSRF token to protect the Contact Us form.

Linked to third party cookies

Linked to third party cookies are cookies placed by a third party website that Tower Bridge’s website provides a link to.

What cookies does Tower Bridge website put on my device?

First party cookies

Google analytics
Our website uses Google analytics to measure how many people are using our web pages and to help us understand how people interact with our web pages so we can make them better. Google uses a cookie to enable us to gather this information.

Google maps
Our website contains some pages that display a Google map. When viewing these pages Google uses a cookie to store preferences and information.

Twitter
Our website contains pages that allow you to post to Twitter. This functionality will occasionally use a cookie to facilitate this.

Facebook
Our website contains pages that allow you to post to Facebook. This functionality will occasionally use a cookie to facilitate this.

Instagram
Our website contains pages that allow you to post to Instagram. This functionality will occasionally use a cookie to facilitate this.

YouTube
Our website contains links to the Tower Bridge YouTube channel. This channel (or website) may place a cookie on your device.

Adobe Flash Player cookies
Our website contains flash objects that may place a cookie on your computer.

Linked to third party cookies

Our website contains links to various external websites that may place a cookie on your device.

How to manage your cookies

Web browser cookies

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your device as well as more general information about cookies.

Adobe Flash Player Cookies

The Adobe Flash Player, used to provide services to view videos, is also capable of storing information on your device. However, these cookies cannot be controlled through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash Cookies, then you must do this on the Adobe website.
Feedback

If you have any questions about how we use cookies on our website please  contact us.


Booking tickets

The ticket booking facility on the Tower Bridge website is provided by Gantner Ticketing. Please see the statement below for more information on the cookies used by Gantner on this part of the Tower Bridge website:

Gantner Ticketing ("us", "we", or "our") uses cookies on the Tower Bridge Buy Tickets website (the "Service"). By using the Service, you consent to the use of cookies. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your browser.

How we use cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics and to store your preferences. We use both session and persistent cookies on the Service. Cookies will not be used for any purpose other than the one stated.

Persistent cookies
We use persistent cookies on the Service:

  • Third-party cookies. In addition to our own cookies, we may also use various third-parties cookies to enable certain functions of the Service.

Session cookies
We use session cookies on the Service:

  • Essential cookies. We may use essential cookies to remember user actions.
  • Marketing cookies. We may use marketing (analytic) cookies to track which pages are visited on the Service.

What are your choices regarding cookies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.