Awards and accreditations

Awards and accreditations

Over the years, Tower Bridge has won various awards, including for customer service and visitor experience.
Discover our list of accolades below.

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Trip Advisor Certificate of Excellence 2019

For the sixth year running, Tower Bridge was awarded the Trip Advisor Certificate of Excellence. Now in its ninth year, the award celebrates businesses that have earned great traveller reviews on TripAdvisor over the past year.

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Visit England Gold attractions accolade

For the second year running, Visit England, the national tourism agency, has awarded Tower Bridge with the coveted Gold Accolade.

Awarded as part of the Visitor Attraction Quality Scheme, Visit England accolades recognise attractions where the visitor experience is of the highest quality. There are 5 categories: Welcome, Hidden Gem, Best Told Story, Quality Food and Drink and the Gold Accolade, awarded for the highest scoring all-round experience.

Find out more about the award and the other accolade winners on the Visit England website.

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Museums + Heritage Award - best shop with a turnover more than £500k

In May 2018, the Tower Bridge shop won the Museums + Heritage Award for ‘Best Shop with a turnover more than £500k’, beating The Hepworth Wakefield Shop, Yorkshire Sculpture Park and British Library in a highly competitive category.

The Tower Bridge shop is located at the south end of the Bridge in the Engine Rooms and is stocked with a range of home-ware, sweets, books and souvenirs.

The Museums + Heritage Awards, now in their 16th year, recognise projects of excellence, innovative and ground-breaking initiatives from galleries and visitor attractions across the UK and overseas. 

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Institute of Tourist Guiding accreditation

Tower Bridge is proud that each of its Welcome Hosts has received or is working towards the Institute of Tourist Guiding Level 2 Accreditation.

The Institute of Tourist Guiding is the government-approved professional standards and qualifications body for tourist guides. The Institute awards qualifications for tourist guiding in England, Northern Ireland and Jersey, and accredits the training courses and examinations that lead to those qualifications.

Winning photograph for UK's Best Window with a View

UK’s Best Window with a View 2017

After a huge public vote, Tower Bridge has been crowned the UK’s Best Window with a View 2017. 

The winning photograph was taken by Adrian, who works here at Tower Bridge. His outstanding photo wowed the judges and voters in the London round, fighting off stiff competition from the likes of the Cutty Sark and St Paul's Cathedral.

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Sandford Award

In 2016, the Tower Bridge learning programme was accredited with the Sandford Award for excellence in heritage education. Lasting for five years, the award is determined via a judges' assessment shadowing a school visit, extensive supporting documentation and interviews.

Following their assessment, the judges said: "As beautifully structured and presented as the iconic building that houses it, the educational programmes at the Tower Bridge Exhibition are everything that you could ask for in a visit for students. It is enthusiastically presented by skilled facilitators, and provides a very carefully thought out programme delivering many strands of the National Curriculum."