We look forward to welcoming you to Tower Bridge.

Read our accessibility information for visiting Tower Bridge. If you can't find the information you require before your visit below, please contact us on +44(0)20 7407 9191 or bookings@towerbridge.org.uk.

Advance lift closure notice:

Due to scheduled maintenance work, the South Tower lift will be out of service from Tuesday 29 July to Friday 15 August 2025.

Stairs from the High-Level Walkways down to the pavement will be available as normal. To download an alternative route from the North Tower to the Engine Rooms and Gift Shop for those with access needs, please see below:

Accessible route

If you have questions about planning your visit, please call us +44 (0)20 7407 9191.  Please speak the team for any assitance on arrival.

Before your visit

Visual story

Tower Bridge has two parts to the visit - the Bridge itself and the Victorian Engine Rooms.

View the visual story

This document is a visual guide through Tower Bridge. The document can be used by any visitor including those with additional needs, who may wish to plan their visit in more detail prior to arrival.

Tower Bridge work with AccessAble to provide factual, detailed, accessibility information. You can find all information in our Detailed Access Guides by clicking the AccessAble button below. 

AccessAble Logo

Tickets

Concessions are available for disabled visitors, students and seniors. A companion ticket can also be provided free of charge for people assisting disabled visitors.

A £1 Community Ticket is also available for local residents living in Tower Hamlets, Southwark and the City of London.

View all tickets

Welcome All

For groups with additional needs, make the most of your visit with our free Welcome All introduction and orientation to Tower Bridge.

Our expert Welcome Hosts will introduce you to the attraction and its facilities, explain the layout of the buildings and answer any questions you may have.

  • Days: Mon to Fri at 9:50, 10:10, 10:50 and 11:10
  • Duration: 30min
  • Capacity: 24 people per group max. (including parents, teachers and carers)
  • Price: Free

To book a Welcome All visit with your group, contact:

Quieter Time

A calmer way to explore London’s defining landmark. Designed for a more inclusive and comfortable environment for all. The second Saturday of the month is even more relaxed, with further reduced capacity (previously called Relaxed Opening). 

Discover Quieter Time

Talk to a BSL interpreter

Tower Bridge has partnered with SignVideo to facilitate the visit of deaf and hard of hearing people who use British Sign Language (BSL).

 

SignVideo button
Take a Deaf-led guided tour

Explore inside Tower Bridge by taking a guided tour with John Wilson, an experienced Deaf guide.

Discover Deaf-led Guided Tours

Animals

Assistance dogs and pets are welcome.

Tower Bridge external - portrait

Getting here

Tower Bridge can be accessed by bus, tube or train. 

Getting here information

The accessibility features for public transport can be found on the Transport for London website.

  • Step free access from Tower Hill station, walking distance 500m (0.32 miles) to the Ticket Office situated on the west side of the Bridge.
  • Step free access from Tower Bridge City Hall bus stop (routes 42, 78 and 343), walking distance 280m (0.17 miles) to the Ticket Office.
  • Step free access from London Bridge station, walking distance 1km (0.62 miles) to the Engine Rooms entrance.
  • Step free access from Tooley Street bus stop (routes 47, 343 and 381), walking distance 450m (0.28 miles) to the Engine Room entrance.
  • Please note, the Tower of London bus stop is currently closed.

Parking

Tower Bridge Road is a designated red route and this indicates no stopping or parking at any time.

Five Blue Badge Parking bays are available in the City of London Corporation Minories car park (entrance is on Mansell Street). Step free access from the Minories car park to Tower Bridge ticket office entrance is a walking distance of 500 meters (0.32 miles).

A map of the area around Tower Bridge

 

When you arrive

Welcome Hosts in blue uniforms are available for information and guidance at each key stage of the visit.

Please talk to a member of staff at the Ticket Office entrance if you have a disability that means you are unable to queue - they can arrange priority entry for you.

Free plans of Tower Bridge's layout are available at the Ticket Office and Engine Rooms entrances; these show the location of lifts and the accessible toilets.

Lift access

There are two lifts up to the Walkways, one in the North Tower of the Bridge and one in the South Tower. Please note: Due to scheduled maintenance work, the South Tower lift will be out of service from Tuesday 29 July to Friday 15 August 2025. Stairs from the High-Level Walkways down to the pavement will be available as normal. To download an alternative route from the North Tower to the Engine Rooms and Gift Shop for those with access needs, please see below:

Accessible route

There’s an external lift to access the Engine Rooms entrance and the Tower Bridge Gift Shop from bridge level to the Thames footpath level. It is located on the southeast side of the Bridge.

Please be aware that due to unforeseen circumstances, lifts may be out of order at short notice. We advise you to contact our bookings team via email at bookings@towerbridge.org.uk or by calling 020 7407 9191 between Monday to Friday from 9am to 5pm. 

Safety and security

Please note that all bags will be searched when entering Tower Bridge. 

Safety and security at Tower Bridge

In case of an evacuation, a visual and audible alarm will alert visitors and staff will assist by providing instructions and directions.

Lift and stairs icons at Tower Bridge

Borrow a wheelchair or walking frame

Wheelchairs and rollators/walking frames are available at both Ticket Office and Engine Rooms entrances to borrow for your visit.

Induction Loop

Fixed induction loops are available at the Ticket Office, North Tower, at the Engine Rooms entrance and in the gift shop. To use the loop, you will need to switch your hearing aid to the ‘T’ position.

Induction loop icon

Braille books

Braille books are available to be borrowed for the duration of the visit from the Ticket Office and Engine Room entrances. They can also be downloaded and printed by following the links below:

Download the Tower Bridge Braille Book

Download the Engine Rooms Braille Book

Access tool kits

The access tools kits are available within Tower Bridge and Engine Rooms buildings. They contain sensory items that can help to assist visitors who may be suffering due to the busy environment, in pain or from overwhelming situations. The kits may be useful for visitors who are autistic, anxious or suffering from panic attacks in particular.

All visitors are welcome and encouraged to use the kits if it will assist them in dealing with any difficult situations due to their visit to the bridge. Staff are available for support and to offer alternative if required.

Inside the attraction

Toilets and baby changing facilities

Toilets are located in both Towers and in the Engine Rooms.

Changing place toilets

The nearest changing places toilets are located:

• Inside Tower of London attraction

• Inside London Bridge Train Station

All Changing Places locations

Changing places icon

Eating / Drinking

Eating and drinking is allowed inside the Bridge however, please refrain from consuming nuts or alcohol.

Light and lighting

Due to the historical nature of the attraction there are changes in lighting conditions throughout the experience. The Ticket Office, Walkways and journey to the Engine Rooms from the South Tower (outside) are lit by natural light. Other areas have atmospheric electric lighting and can be darker in places.

Seating

Benches are located in the Towers, Walkways and in the Engine Rooms. Stools are available to be borrowed in both the Bridge and Engine Rooms.

Touching and object handling

Normally, visitors are encouraged to touch the walls, the rivets and all the elements that are part of the structure. 

Glass Floors

The Glass Floors are situated inside the high-level Walkways.

The glass floors are very strong and can take the combined weight of two black cabs and an elephant. Should you feel uneasy stepping onto the glass floor, there is a solid wooden floor either side of the glass walkway and handrails.

Staff are also available for support and to offer alternative if required.

Quiet rooms

Two quiet rooms are located in the South Tower. The rooms have multiple uses: as a prayer & meditation room; a space for nursing mothers; or as a chill out space. The rooms are equipped with a sink, soap, paper towels and a couple of seats and the lights can be dimmed. Please note these do not have step-free access.

Plan your visit

A boy and his father look at information panels at Tower Bridge

Quieter Time

Experience a quieter and calmer Tower Bridge.
Read more >
Tour guide and BSL interpreter in the Tower Bridge Engine Rooms

Guided Tour with BSL

Experience a guided tour of Tower Bridge, led by one of our expert guides and an accredited British Sign Language (BSL) interpreter.
Read more >
Deaf-led Tours

Deaf-led Guided Tours

Experience a guided tour of Tower Bridge in BSL, led by John Wilson, an experienced Deaf guide.
Read more >