Access for all

We look forward to welcoming you to Tower Bridge.

If you can't find the information you require before your visit below, please contact us on +44(0)20 7940 8396 or enquiries@towerbridge.org.uk

Important notice: Due to scheduled maintenance work, our lift in the North Tower will be out of service from 8 January to early March. Stairs to the Walkways will be available as normal. There will be an alternative accessible route available using the lift at the South Tower, which is 350 metres away and you will need to cross the road. If you have access needs, please speak to a member of staff when you arrive.

From 22 January to 2 February, there are scheduled maintenance works taking place on the Bridge that may affect our arrival and queuing area. Please seek a member of staff on arrival at the ticket office to be directed accordingly.

Before your visit

Visual story

Tower Bridge has two parts to the visit - the Bridge itself and the Victorian Engine Rooms - both are step-free.

A visual story is available to download here. This document is a visual guide through Tower Bridge. The document can be used by any visitor including those with additional needs, who may wish to plan their visit in more detail prior to arrival.

Tower Bridge work with AccessAble to provide factual, detailed, accessibility information. You can find all information in our Detailed Access Guides by clicking the AccessAble button below.

Tickets

Concessions are available for disabled visitors, students and seniors. A companion ticket can also be provided free of charge for people assisting disabled visitors.

A £1 Community Ticket is also available for local residents living in Tower Hamlets, Southwark and the City of London.

View all tickets

Relaxed Opening

Once a month on a Saturday, we host Relaxed Opening for anyone who would like to explore the Bridge in a calm, tranquil atmosphere, including people with autism and any other needs, as well as their siblings, families and carers. Visit the Relaxed Opening page for more information.

Talk to a BSL interpreter

Tower Bridge has partnered with SignVideo to facilitate the visit of deaf and hard of hearing people who use British Sign Language (BSL).

BSL users can get in touch with our Contact Centre via SignVideo's Video Relay Service (VRS) and Video Remote Interpreting (VRI). VRS allows deaf and hearing people to communicate from different locations via the telephone, while VRI connects deaf and hearing people in the same location via an interpreter on-screen.

Guided Tours with BSL interpreter

Guided tours with British Sign Language interpretation take place at 10:30 on the last Saturday of every month. More information about BSL tours can be found here.

Animals

Assistance dogs and pets are welcome.

Find out more about dogs at Tower Bridge.

Getting here

Tower Bridge can be accessed by bus, tube or train. Information on transport to the Bridge can be found on the Getting Here page.

The accessibility features for public transport can be found on the Transport for London website.

Step free access from Tower Hill station, walking distance 500m (0.32 miles) to the Ticket Office situated on the west side of the Bridge.
Step free access from Tower Bridge City Hall bus stop (routes 42, 78 and 343), walking distance 280m (0.17 miles) to the Ticket Office.
Step free access from London Bridge station, walking distance 1km (0.62 miles) to the Engine Rooms entrance.
Step free access from Tooley Street bus stop (routes 47, 343 and 381), walking distance 450m (0.28 miles) to the Engine Room entrance.
Please note, the Tower of London bus stop is currently closed.

Parking

Tower Bridge Road is a designated red route and this indicates no stopping or parking at any time.

Five Blue Badge Parking bays are available in the City of London Corporation Minories car park (entrance is on Mansell Street). Step free access from the Minories car park to Tower Bridge ticket office entrance is a walking distance of 500 meters (0.32 miles).

When you arrive

Welcome Hosts in blue uniforms are available for information and guidance at each key stage of the visit.

Please talk to a member of staff at the Ticket Office entrance if you have a disability that means you are unable to queue - they can arrange priority entry for you.

Free plans of Tower Bridge's layout are available at the Ticket Office and Engine Rooms entrances; these show the location of lifts and the accessible toilets.

Step free access

There are two lifts up to the Walkways, one in the North Tower of the Bridge and one in the South Tower.

There’s an external lift to access the Engine Rooms entrance and the Tower Bridge Gift Shop from bridge level to the Thames footpath level. It is located on the southeast side of the Bridge.

Safety and security

Please note that all bags will be searched when entering Tower Bridge. Find out more about safety and security at Tower Bridge.

In case of an evacuation, a visual and audible alarm will alert visitors and staff will assist by providing instructions and directions.

Borrow a wheelchair

Wheelchairs are available at both Ticket Office and Engine Rooms entrances to borrow for your visit.

Induction Loop

Fixed induction loops are available at the Ticket Office, North Tower, at the Engine Rooms entrance and in the gift shop. To use the loop, you will need to switch your hearing aid to the ‘T’ position.

Braille and high-contrast books

They are available to be borrowed for the duration of the visit from the Ticket Office and Engine Room entrances. These Braille booklets can also be downloaded and printed by following the links below:

Access tool kits

Three access tools kits are available within Tower Bridge and Engine Rooms buildings. They contain sensory items that can help to assist visitors who may be suffering due to the busy environment, in pain or from overwhelming situations. The kits may be useful for visitors who are autistic, anxious or suffering from panic attacks in particular.

All visitors are welcome and encouraged to use the kits if it will assist them in dealing with any difficult situations due to their visit to the bridge. Staff are available for support and to offer alternative if required.

Inside the attraction

Toilets and baby changing facilities

Toilets are located in both Towers and in the Engine Rooms.

Changing place toilets

The nearest changing places toilets are located

• inside Tower of London attraction

• inside London Bridge Train Station

All Changing Places locations can be found here.

Eating / Drinking

Eating and drinking is allowed inside the Bridge however, please refrain from consuming nuts or alcohol.

Light and lighting

Due to the historical nature of the attraction there are changes in lighting conditions throughout the experience. The Ticket Office, Walkways and journey to the Engine Rooms from the South Tower (outside) are lit by natural light. Other areas have atmospheric electric lighting and can be darker in places.

Seating

Benches are located in the Towers, Walkways and in the Engine Rooms. Stools are available to be borrowed in both the Bridge and Engine Rooms.

Touching and object handling

Normally, visitors are encouraged to touch the walls, the rivets and all the elements that are part of the structure.

Glass Floors

The Glass Floors are situated inside the high-level Walkways.

The glass floors are very strong and can take the combined weight of two black cabs and an elephant. Should you feel uneasy stepping onto the glass floor, there is a solid wooden floor either side of the glass walkway and handrails.

Staff are also available for support and to offer alternative if required.

Quiet rooms

Two quiet rooms are located in the South Tower. The rooms have multiple uses: as a prayer & meditation room; a space for nursing mothers; or as a chill out space. The rooms are equipped with a sink, soap, paper towels and a couple of seats and the lights can be dimmed.

Before your visit

Getting here

When you arrive

Inside the attraction

Get in touch

About Us

Access for all

Before your visit

Getting here

When you arrive

Inside the attraction

Plan your visit

Relaxed Opening

Guided Tour with BSL

Getting Here

About Us