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On arrival
On the day of your visit, please meet us at Tower Bridge Engine Rooms on the southwest side of the Bridge at river level – see the map below. Do not go to the Ticket Office.
When you arrive at the Engine Rooms, show your booking email to the member of staff on the door at the Engine Rooms. They will contact the Learning Team, who will come to meet you. You can show your booking email on your phone, so there's no need to print it out.
Our workshops start promptly at the time stated on your booking. Please be aware that you may not be allowed entrance to the workshop if you are significantly late.
Contact the Learning Team if your journey has been delayed on the day.
- Telephone: 020 7940 8397
- Email: learning@towerbridge.org.uk
Plan your visit
Plan your route to Tower Bridge ahead with information in our Plan your visit page.
Food and drink
There are no café or lunchroom at Tower Bridge. Please bring a packed lunch and drinks should you require refreshments on your visit. Tower Bridge is near open spaces such as Potters Field Park where you can sit down and have your lunch or make a picnic.
Preparation before the workshop
Your child doesn’t need any prior knowledge of Tower Bridge before attending the workshop. We hope they will enjoy discovering all about London’s Defining Landmark through the activities in the session itself.
Accessibility
Tower Bridge is open and accessible to all visitors. Discover the access services and facilities that help make your visit comfortable, welcoming and inclusive.
Facilities
Step-free access
There is lift access to Tower Bridge with two lifts up to the High-Level Walkways. There’s also an external lift to access the Engine Rooms entrance and the Tower Bridge Gift Shop from Bridge level to the Thames footpath level. It is located on the southeast side of the Bridge.
Please be aware that due to unforeseen circumstances, lifts may be out of order at short notice.
Quiet spaces
Two quiet spaces are located in the South Tower. The spaces are equipped with a sink, soap, paper towels and a couple of seats and the lights can be dimmed. Please note these do not have step-free access.
Toilets
Accessible toilets are located in the Engine Rooms for your use upon arrival, and on Level 2 of the South Tower. Please note we do not have Changing Places facilities on-site.
Please note that these toilets are shared with members of the public and require adult supervision.
If you have further questions about the access facilities at Tower Bridge, contact our bookings team via email at bookings@towerbridge.org.uk or by calling 020 7407 9191 between Monday to Friday from 9am to 5pm.
Resources and tools
With advance notice, we can provide tools to support their learning such as resources in large print, braille, coloured overlays and visual stories.
Please email us If you wish to discuss any specific needs: learning@towerbridge.org.uk.
Frequently asked questions
Contact the Learning Team if you have any further questions.
- Telephone: 020 7940 8397
- Email: learning@towerbridge.org.uk
Our workshops last around 90 minutes. Afterwards, your ticket entitles you to discover Tower Bridge and the Engine Rooms on a self-guided tour at your own pace, so allow extra time for this.
No, children must be accompanied by an adult at all times. We hope that this helps to embed the visit into your learning at home. Adults will need to have a ticket to the event as well as their child.
Our workshops are suitable for children aged 7 – 12. Unfortunately, we cannot accept children under the age of 7, or any younger siblings, on the sessions.