Visitor information

Visitor information

Tower Bridge is open to visitors.

We are looking forward to welcoming you. We recommend pre-booking your ticket online to guarantee a visit time. Our capacity has been significantly reduced and will be monitored to ensure we provide a safe environment to our visitors and staff.

To plan a safe and enjoyable visit, please see our new visitor information below so you are fully informed about all the measures that we have taken to prepare for your visit. Alternatively, please download our new Visitor Information Guide (pdf).

We hope to see you inside the Bridge soon.

Your safety

Tower Bridge follows national, international and industry Covid-19 guidelines and have processes in place to maintain cleanliness and aid social distancing. These symbols are displayed in recognition of the efforts made to make your visit safe. Find out more about We're Good to Go by Visit England and Safe Travels by the World Travel & Tourism Council.

 

Visit England - We're good to go / World Travel & Tourism Council - Safe Travels

signage

Opening Hours

Tower Bridge is open 09:30 - 18:00*
(last entry is 17:00)

*Tower Bridge is closed 24 - 26 December. On the third Saturday of the month, between 10:30 and 11:30, entry to Tower Bridge is reserved for Relaxed Opening attendees.

Your one-way visit
Diagram of the one way visit through Tower Bridge

1. Your visit begins by climbing the North Tower
2. Then head along West Walkway, crossing the iconic Glass Floor.
3. Descend down the South Tower to road level
4. Then follow the blue line commemorating the workers of Tower Bridge.
5. Finally, enter the Victorian Engine Rooms and complete your visit in our gift shop.

Before your visit

  • You may visit in groups of up to 6 or two households.
  • Plan your journey and arrive at your booked entry time.
  • We are only accepting card and contactless payments.
  • Be aware that only small bags are permitted – see our bag policy
  • Please pre-book your tickets online to guarantee your entry time.
  • Please bring a face covering with you, you'll need this throughout the attraction

Important: To ensure staff and visitor safety, if you start to display any of the symptoms associated with COVID-19, we will amend your booking for another day. We ask that you refrain from visiting and contact us at bookings@towerbridge.org.uk to change your visit date.

Test and Trace

As per Government guidance, we require the contact details of every visitor aged 16 and over. This data will be collected on arrival via QR codes for the NHS COVID 19 app. We recommend having the app on your smartphone for ease of entry. Alternatively, you can give your details to our team.

Please note all Test and Trace data will be collected in line with the Data Protection Act (2018) and securely destroyed after 21 days.

On arrival to Tower Bridge

  • Join the outside queue. Staff will be on hand to help manage social distancing and to help you enter the Bridge safely.
  • Please put on your face covering at this point. All visitors are required to wear a face covering throughout their visit to Tower Bridge. Children under 11 and those with certain disabilities will be exempt. This requirement is based on the latest Government guidance.
  • Have your e-Ticket or paper ticket ready for inspection.
  • Protective screens are in place at the Ticket Office, bag search area and gift shop.
  • Follow the arrows indicating the one-way visitor route.
  • You will be directed to use the stairs. Lifts will be available for those only who require them.
  • As you enter, search and screening will be in operation as per our usual visitor policy:  
    • Have your bag ready open and push it through the opening in the protective screen.
    • Staff will have disposable gloves and will sanitise them regularly.
    • Please follow staff instructions.

Distancing within the Bridge

We have introduced new measures to ensure we provide a safe environment and follow the guidance on social distancing.

  • Timed ticketing has been introduced to manage visitor capacity.
  • Clear floor markers and signage are in place at the entrance, throughout the Bridge, in our restrooms and gift shop. 
  • Our team supervise all queues and ensure that social distancing is adhered to throughout the attraction. 
  • Members of the same household or support bubble should stay together at all times.

Hygiene

  • Hand sanitiser dispensers are available for you to use throughout the attraction. 
  • Our team outside on the Bridge will wear Personal Protective Equipment (PPE). The use of such equipment and clothing by our team is to protect them, you and the general public.  
  • We have doubled our usual onsite cleaning team.  
  • Our cleaners will focus on high frequency touch points, such as the toilets, the Glass Floor, lift buttons, bannisters, door handles, and taps. 
  • Please note: the interactive exhibits will be switched off until further notice.  

Toilets

  • There are three toilets available at Tower Bridge. In the South Tower there is one accessible toilet. In the Engine Rooms, two toilets are available, one of which is accessible.
  • To maintain distancing, there will be a one-in-one-out system for using the toilets.
     

How you can help

Our team is looking forward to welcoming you to Tower Bridge. So you can enjoy your visit within the new safety measures that are in place we ask that you:

Apply hygiene symbol
Apply high hygiene standards through frequent application of hand sanitiser 

Keep your distance symbol
Keep your distance from staff and other visitors

Face-covering symbol
All visitors are required to wear a face covering throughout their visit to Tower Bridge. Children under 11 and those with certain disabilities will be exempt.

Two women taking photographs of each other on the Glass Floor

Checklist for your visit

✔ Pre-book your ticket online 
✔ Ensure you do not have any Covid-19 symptoms on the day 
✔ Bring a small bag which will be searched 
✔ Bring a face covering to wear throughout your visit
✔ Wear comfortable shoes for walking up the Tower
✔ Our queues are outside so check the weather!
✔ Plan your visit journey to arrive at your booked entry time  
✔ Use hand sanitiser 
✔ Allow time for extra queuing at entry and at the toilets 
✔ Say hello to our team who are happy to tell you stories about the Bridge.  

Ticket prices

Tower Bridge

Tickets can be purchased on the day from our Ticket Office or online.

Adult £10.60
Child (aged 5-15) £5.30
Disabled visitor £7.90
Student (aged 16+ with ID) £7.90
Senior (aged 60+ with ID) £7.90
Disabled child (aged 5-15) £4.00
Under 5s FREE
Companion FREE

Do you live in Tower Hamlets, Southwark or the City of London? See our Community Ticket offer below

Family tickets
1 Adult and 2 Children £18.00
2 Adults and 1 Child £22.50
2 Adults and 2 Children £27.00
2 Adults and 3 Children £31.50
2 Adults and 4 Children £36.00

 

 

Community ticket

Do you live in Southwark, Tower Hamlets or the City of London? You can now see inside Tower Bridge for just £1. Tickets can be purchased online.

Community ticket
Find out more
£1.00

Frequently asked questions

Make your trip to Tower Bridge fun and stress-free with our helpful tips and answers to your frequently asked questions.

FAQs

We are here

What our visitors say

Due to the current situation, we had this wonderful piece of engineering history to ourselves. The staff are very well informed and take the time to tell you about the Bridge and its history. We felt extremely safe and you are missing a treat if you don’t go now.

Gary
July 2020

Due to Covid-19, it was really quiet and we were one of only 4 families looking around. The staff were so friendly and told us so many extra facts about the Bridge. It was fascinating. The kids absolutely loved lying on the glass [floor] and waving to the tourist buses below!

SP
August 2020

The staff were all friendly, as Covid is here at the moment, all were following the guidelines. Highly recommend!

Sim
August 2020