We look forward to welcoming you to Tower Bridge. If you have concerns or need assistance during your visit, please contact any member of staff and they will help you.
If you can't find the information you require, please contact us
Phone: 020 7940 8396
The accessibility features for public transport can be found on the Transport for London website.
- Step free access from Tower Hill station, walking distance 500m (0.32 miles) to the Ticket Office situated on the west side of the Bridge.
- Step free access from London Bridge station, walking distance 1km (0.62 miles) to the Engine Rooms entrance.
- Step free access from Tooley Street bus stops 47, 343 and 381, walking distance 450m (0.28 miles) to the Engine Room entrance.
Tower Bridge Road is a designated red route and this indicates no stopping or parking at any time.
Five Blue Badge Parking bays are available in the City of London Corporation Minories car park (entrance is on Mansell Street). Step free access from the Minories car park to Tower Bridge ticket office entrance is a walking distance of 500 meters (0.32 miles).
Welcome Hosts in blue uniforms are available for information and guidance at each key stage of the visit. Please talk to a member of staff at the Ticket Office entrance if you have a disability that means you are unable to queue - they can arrange priority entry for you.
Concessions are available for disabled visitors, students and those aged 60+. A companion ticket can also be provided free of charge for people assisting disabled visitors. Visit the Opening Hours and Admission prices page for more information.
Free plans of Tower Bridge's layout are available at the Ticket Office and Engine Rooms entrances; these show the location of lifts and the accessible toilets.
Tower Bridge has two parts to the visit - the Bridge itself and the Victorian Engine Rooms. The visit can commence at either entrance and is fully accessible. View detailed information about Tower Bridge or visit the pan-disability accessibility checker AccessAble for specific details.
Assistance dogs and pets are welcome.
Step Free Access
There are two lifts up to the walkways, one in the North Tower of the Bridge and one in the South Tower.
There’s an external lift to access the Engine Rooms entrance and the Tower Bridge Gift Shop from the Bridge level to the Thames footpath level. It is located on the southeast side of the Bridge.
Toilets and Baby Changing Facilities
Toilets are located in both Towers and in the Engine Rooms. There are accessible toilets in the South Tower and in the Engine Rooms. Baby changing facilities are located in the South Tower and the Engine Rooms.
Changing Place toilets
The nearest changing place toilet is located inside the Town Hall, which is situated 200 meters (656 feet) from Tower Bridge.
All Changing Places locations can be found here http://changingplaces.uktoiletmap.org/
Safety and Security
Bag search: Please note that all bags will be searched when entering Tower Bridge.
In case of an evacuation, a visual and audible alarm will alert visitors and staff will assist by providing instructions and directions.
Assistance dogs and pets are welcome.
Light and Lighting
Due to the historical nature of the attraction there are changes in lighting conditions throughout the experience. The ticket office, walkways and journey to the Engine Rooms from the South Tower (outside) are lit by natural light. Other areas have atmospheric electric lighting and can be darker in places.
Eating / drinking is allowed inside the Bridge and the Engine Rooms however, please refrain from consuming nuts or alcohol.
Borrow a wheelchair
Wheelchairs are available at both Ticket Office and Engine Rooms entrances to borrow for your visit.
Benches are located in the Towers, walkways and in the Engine Rooms.
Stools are available to be borrowed in both the Bridge and the Engine Rooms.
British Sign Language Guide
British Sign Language (BSL) guided tours of Tower Bridge and the Engine Rooms are organised the last Saturday of the month at 11:00. They are delivered by a Tower Bridge accredited guide and a BSL accredited interpreter.
Fixed Induction Loops are available at the Ticket Office, North Tower, at the Engine Rooms entrance and in the gift shop. To use the loop, you will need to switch your hearing aid to the ‘T’ position.
A visual story is available to download and print.
Autism Friendly Early Opening mornings
These run regularly visit the Autism Friendly Early Opening page for more information.
Touching and object handling
Visitors are encouraged to touch the walls, the rivets and all the elements that are part of the structure. For your safety barriers are placed around objects that should not be touched.
Glass floors are situated inside each High-level Walkway.
The glass floor is very strong and can take the combined weight of two black cabs and an elephant. Should you feel uneasy stepping onto the glass floor, there is a solid wooden floor either side of the glass walkway and handrails.
Staff are also available for support and to offer alternative if required.
Two quiet rooms are located in the South Tower. The rooms have multiple uses: as a prayer & meditation room; a space for nursing mothers; or as a chill out space. The rooms are equipped with a sink, soap, paper towels and a couple of seats and the lights can be dimmed.
Braille and high contrast booklets
They are available to be borrowed for the duration of the visit from the Ticket Office entrance.
The Braille booklet can also be downloaded here.
Access Tool kits
3 access tools kits are available within Tower Bridge and Engine Rooms buildings. They contain sensory items that can help to assist visitors who may be suffering due to the busy environment, in pain or from overwhelming situations. The kits may be useful for visitors who are autistic, anxious or suffering from panic attacks in particular.
All visitors are welcome and encouraged to use the kits if it will assist them in dealing with any difficult situations due to their visit to the bridge.