FAQs for groups

Here is a list of our most frequently asked questions. If you don't find what you are looking for, please don't hesitate to get in touch. 

Email us at bookings@towerbridge.org.uk or call us on +44 (0) 27403 3761.


What is the minimum number to get a group ticket?

The minimum number for a group is 10 people. Please note you can use mixed ticket types of adult, student, child etc to qualify for the discount. 

How long do you recommend for a group visit to Tower Bridge?

For a group visit, you must arrive 15 minutes before your visit time and we recommend approx. 1 hour for the visitor experience. It is always best to build in additional time when visiting with a group. 

Where do I collect tickets for my group on the day?

On arrival, inform a member of our staff outside know that your group has arrived. As space is a premium at the entrance, we ask that the group leader only enters the attraction to collect the group tickets. The group will be directed by a member of staff to the Group Waiting Area. 

How much do group tickets cost?

Please see visit the group products and pricing page. 

Where can our coach drop off the group?

Tower Bridge is a red route which means there can be no stopping at any time.

Coaches can drop-off and collect from the Tower Hill car park, where it is free for 15 minutes. Many coaches also drop off and collect from Tooley Street. Always check for updates the day before your visit in case of road works or closures. 

Is there coach parking available?

There is a coach park conveniently located near the Tower of London. Find out more here.

Do you have a gift shop?

Yes, the gift shop is located at the end of your visit. Our shop has something for everyone, gifts, souvenir, and books. If you don’t have time to browse on the day, you can visit our online shop

Where are the nearest toilets?

Our toilet facilities are all inside Tower Bridge. After entering the visitor attraction, there are toilets within the North and South Towers which are accessible. Please ask our friendly staff who would be happy to advise you of the nearest restroom.

Do you have a cafe or restaurant?

We don’t have a café or restaurant but there is plenty of choice in the areas especially south side of the Bridge where your visit ends. You have a choice of cafes, restaurants, pubs or your group could enjoy a picnic on Potter’s Field.

Do you offer complimentary entry to tour leader/guide?

No. We don't offer complimentary tickets to tour leaders.

We offer complimentary entry to Blue Badge guides and City of London guides only.