Frequently Asked Questions

Make your trip to Tower Bridge fun and stress-free with our helpful tips and answers to your frequently asked questions. 

Still have a question? Contact us directly

Ticket Information

Can I purchase my ticket in advance?

You can purchase your tickets in advance via our secure online booking page or at the Tower Bridge ticket office. Your advanced online e-ticket will be checked by our Welcome team but will not offer you fast track entry into the attraction. Please allow additional time for validating your booking, security checks and lift access up to the Walkways.

Does my ticket include the Glass Floor and Engine Rooms?

Yes, your ticket allows you to see inside Tower Bridge; you'll be able to experience the Glass Floor in the high-level Walkways, north and south Towers, Engine Rooms and the Shop. Find out more about your visit here.

Are student or concession tickets available?

Yes, students and concessions will need to present us with a valid student/ ID card upon arrival. We accept student cards from all over the world.

Do you have any ticket offers/group rates?

We have great selection of ticket offers including special prices for families. We also offer group rate, see our group visits page for more information.

You can even see two London landmarks and save with a Tower Bridge + The Monument ticket. Find out more here.

Visitor Information

Is Tower Bridge fully accessible?

We're delighted to confirm that Tower Bridge is fully accessible. There is lift access taking visitors to all levels in the towers and the Engine Rooms meaning that visitors can enjoy all parts of this iconic landmark. Accessible toilets are available once inside, located in the South Tower and in the Engine Rooms. Visit our Accessibility page for more details.

Can I take my belongings into the attraction?

As Tower Bridge remains a working bridge we are unable to offer bag storage or a cloakroom on site, but you will be able to take your belongings with you. We do not restrict the use of prams, pushchairs or wheelchairs within the spaces.

We aim to create a safe environment for all our visitors so please be aware that we operate random and discreet bag searches, which are carried out by our trained security staff.

Is there anything I can't take onto the Glass Floor?

Glass items such bottles are not permitted near the Glass Floor for health and safety reasons.

If you have any further queries about which items are allowed inside Tower Bridge, contact us prior your visit on +44 (0)20 7403 3761 or email


Are dogs allowed inside the attraction?

Yes, dogs are allowed inside Tower Bridge. Dogs must be kept on leads and supervised at all times. At busy times we may restrict the number of dogs allowed into the attraction however assistance dogs will be allowed in at all times.

Special Tours

Do you run tours at Tower Bridge?

We offer a great range of guided tours, with which you can explore the Bridge’s iconic structure, current exhibitions and magnificent Victorian Engine Rooms. If you are looking for that something extra special we offer a 'Behind the Scenes' tour, where you will be taken to areas which are usually out of bounds to visitors. Find out more about our tours here.

Do you offer any special visits for schools?

Our fantastic learning programme offers pupils the chance to explore the history and engineering of this iconic structure and its environment through fascinating hands-on workshops. Visit our learning pages here.

Your Visit

Does Tower Bridge still open?

As well as being an iconic landmark, leading tourist attraction and heritage site, Tower Bridge is also a working bridge. It is raised around 850 times each year, so plan your visit to witness the magic. Ask a member of staff for the best watching spot - we're always happy to help!

What else can I see in the area?

There are lots of places to visit near Tower Bridge including the Tower of London, The View from the Shard, HMS Belfast, and one of the City's most historic attractions, The Monument to the Great Fire of London, which you can visit by purchasing a combined ticket here.

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