FAQs for groups

Here is a list of our most frequently asked questions. If you don't find what you are looking for, please don't hesitate to get in touch. 

Email us at bookings@towerbridge.org.uk

Where can I find information about visiting Tower Bridge post-lockdown?

Please visit our updated Visitor information page for the latest information about your visit, changes to the experience and the new safety and hygiene measures in place when you visit Tower Bridge.

What is the minimum number to get a group ticket?

The minimum number for a group is 10 people. You can use mixed ticket types of adult, student, child etc to qualify for the discount. 
 

Please note: Groups may be required to split up to comply with our new safety procedures inside Tower Bridge.

How long do you recommend for a group visit to Tower Bridge?

For a group visit, you must arrive at your booked entry time and we recommend approximately 1 hour for the visitor experience. Please note we will have to stagger the group’s entrance in line with our social distancing policy so allow more time for entry. It is always best to build in additional time when visiting with a group.

Where do I collect tickets for my group on the day?

On arrival, please join the outside queue. Staff will be on hand to help manage social distancing and to help you enter the Bridge safely.

How much do group tickets cost?

Please see visit the group information page for a full list of Group Tickets. 

Can our group enter without booking in advance?

Walk-ups groups are welcome but we cannot guarantee entry if the attraction is busy. You may also need to wait for the next available entry time. We recommend booking your entry time in advance.

Where can our coach drop off the group?

Tower Bridge is a red route which means there can be no stopping at any time.

Coaches can drop-off and collect from the Tower Hill car park, where it is free for 15 minutes. Many coaches also drop off and collect from Tooley Street. Always check for updates the day before your visit in case of road works or closures. 
 

Is there coach parking available?

There is a coach park conveniently located near the Tower of London. Find out more here.
 

Do you have a gift shop?

Yes, the gift shop is located at the end of your visit. Our shop has something for everyone including gifts, souvenir, and books. If you don’t have time to browse on the day, you can visit our online shop
 

Where are the nearest toilets?

Our toilet facilities are all inside Tower Bridge. After entering the visitor attraction, there are toilets within the South Tower which are accessible. There are also two toilets, including one accessible toilet, in the Engine Rooms. Please ask our friendly staff who would be happy to advise you of the nearest restroom.

Do you have a cafe or restaurant?

We don’t have a café or restaurant but there is plenty of choice in the areas especially south side of the Bridge where your visit ends. You have a choice of cafes, restaurants, pubs or your group could enjoy a picnic on Potter’s Field.

Do you offer complimentary entry to tour leader/guide?

No. We don't offer complimentary tickets to tour leaders.

We offer complimentary entry to Blue Badge guides and City of London guides only.